Ae365 Privacy Policy — Our Commitment to Protecting Your Data

Ae365 collects certain information to keep the service running and to improve it. We only ask for what is necessary — nothing more.

Information provided at registration:

• Full name and date of birth
• Mobile Number & Email Address
• Mobile banking number used for payments (bKash, Nagad, Rocket)
• National ID or passport number for KYC verification (where required)

Information collected automatically during use:

• IP address and device type
• Browser & Operating System Information
• Which pages you visited on ae365 and how long you spent on them
• Betting and transaction history
• Login Time & Location Data (for security purposes)

We do not knowingly collect information from minors (under 18). Age is verified at registration, and any account found to have provided false information will be closed.

Collected data is used only for its stated purpose. ae365 never uses your information beyond what it was collected for.

Ae365 uses your data to personalise your experience — such as showing your preferred betting markets or offering relevant promotions. This personalisation is entirely contained within ae365; no data leaves the platform.

Ae365 does not generally share your information with anyone. However, in certain specific circumstances, sharing limited data with third parties is necessary.

Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket. That data is protected under each provider's own privacy policy.

Technology Service Providers: We work with certain technology companies for server hosting and analytics. Only the minimum anonymized data necessary to deliver these services is shared with them.

Legal Authorities: We may be required to disclose certain information under a court order or government investigation. In such cases, only the minimum data specifically requested will be shared.

• Ae365 never sells, rents, or trades your data.
• Your data is never shared with advertising networks.
• Sharing data with competing companies is strictly prohibited.
• All third-party agreements include data protection clauses.

Ae365's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform secure.

Essential cookies: Used to maintain login sessions, remember language preferences, and store security tokens. Without these, ae365 cannot function properly.

Functional cookies: To remember your preferred markets, betting amounts, and other personal settings. These can be turned off, though some features may not work as intended.

Analytics Cookies: We collect anonymised data — such as which pages users spend the most time on and where issues occur — to improve our service. This data cannot be linked back to any individual.

• Cookie consent is requested on your first visit.
• Cookies can be managed or disabled through your browser settings.
• Ae365 does not use any cross-site tracking cookies.
• Third-party advertising cookies are not used on ae365.

Every registered member of ae365 has fundamental rights over their personal data. To exercise any of these rights, simply contact our support team in Bangla.

• Right to Access: You can request a copy of any personal information ae365 holds about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction. Provide supporting proof and it will be updated promptly.
• Right to Erasure: After closing your account, you can request deletion of your personal data. If certain information must be retained for legal reasons, you will be informed accordingly.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can object to the processing of your data for specific reasons.
• Right to Restriction: You can request that data processing be restricted while an investigation is ongoing.

Ae365 uses multiple layers of technical safeguards to protect your personal information.

• Encryption: All stored sensitive data is encrypted. Passwords are hashed — no ae365 employee can ever view your password.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and have measures in place to defend against DDoS attacks.
• Two-factor authentication: If unusual login activity is detected on your account, OTP verification is automatically triggered.
• Data Segregation: User funds and personal data are stored on separate servers.
• Regular Backups: Data is regularly backed up in encrypted form.

In the event of a data breach, ae365 will notify affected members as quickly as possible and provide guidance on the necessary steps to take. The licensing authority will also be informed within the required timeframe.

Ae365 does not retain your data longer than necessary. Data is kept while your account remains active. Once an account is closed, transaction records are generally retained for up to 5 years to meet legal obligations. After that period, the data is permanently deleted.

Ae365 reserves the right to update this privacy policy. When changes are made, the revision date at the top of this page will be updated. For significant changes, members will be notified via email or app notification. Continued use of ae365 after any changes have been made will be considered acceptance of the updated policy.